The only way to stress less is to let it go

The NYT covers an emerging trend in affluent US high schools, where a culture of "super-achievement" has taken over.

Relaxation, like stress, is a habitual behavior based on learned techniques.
(Photo by Jodi Hilton for NYT)

I have a feeling that many people will view requiring stressed out high school seniors to take yoga (and the like) as a kind of fad aimed at making kids even more well rounded. But I would suggest that such efforts may really reflect the first wave of a shift in consciousness which sees clearly that the habits kids acquire in school become the backbones of their respective characters. And being stressed by work is one of those habits. (And remember, this is all high school level coursework--i.e., almost completely insignificant.)

Challenge results

UPDATE: They won!

Well, first-round results are in, and they aren't pretty. The bad news: both of my teams (search for "McGill") landed pretty short of the top 10. In both cases, we were at least partially victims of the evaluation methodology, which allows various judges to give give absolute grades without guidance. (So, for example, one of our judges for the Sustainable Innovation Summit gave us a score of 30-something/100, which seems bad, except that the highest grade he gave was 41/100. How to integrate those results with those of the judge who gave us 81/100? We were the judge's no. 2 choice in both cases....)

We also suffered from a certain confusion among the judges about what innovation actually means. For the Innovation Challenge, we had one judge comment that our idea of making a large retailer's catalog available from within a small concept store was extremely innovative, while another judge castigated us for not putting the small concept in its own special space within the large retailer ("that would have been really innovative"). It's tempting to believe that taking a kind of "average" definition of innovation will take off the rough edges, but it's really just a way to cut corners. Understandable when resources are limited and rough-and-ready solutions are preferable, but increasingly suspect for a competition that wants to become truly global in scope.

An Innovation Challenge judge cogitates intensely.

I fully confess that there are plenty of sour grapes in my comments. I would note, in all fairness though, that I made the same complaints last year when we won.

An interesting observation which my wife made in our conversations about this year's results is that most commentary on innovation concerns process rather than product. There's plenty of information out there on innovation processes, but precious little on how to recognize a truly innovative idea if it hits you in the face. Lots on the how; not much on the what. I'm currently reflecting on this, and will post the fruits of my pondering later.

These disappointing results do have a silver lining, though. I've become pretty good friends with the captain of last year's 2nd place finishers from North Carolina. He's one of the most competent people I've met, he's good a great nose for great ideas, and he's hands-down the best presenter I've ever even heard of. He's in the finals this year, so at least I have someone to root for. Go UNC!

The ghetto of sustainability

I'm also concurrently at work on an innovation challenge for the Sustainable Innovation Summit, which is much like the Innovation Challenge, only ghettoized. Although the SIS draws some big name brands (e.g., Johnson & Johnson, Xerox, et al.), I find it hard to see how it plans to effect real market transformation, since it tries to carve "sustainability" off as a niche family of problems rather than trying to integrate environmental consciousness into business thinking generally.

Since this is my first time through the SIS wringer, though, I'm reserving judgment. I'll let you know how it turns out.

Innovation Challenge

I have no good excuses for not posting anything recently. Except for the past days, during which I've been hard at work recruiting and doing admin for my Innovation Challenge team. The Innovation Challenge is something like a case competition, but orientated toward real current and future business problems rather than previous or hypothetical situations.

Apart from the $20K grand prize, if you win you also get to call yourself a member of "The Most Innovative MBA Team in the World." Yes, yes, I know I'm not an MBA, but I hope that's at least partially an asset. And I have at least a little experience in this department...

Letters to a Young Teacher

Salon's Mathew Fishbane interviews Jonathan Kozol, author of the recently published Letters to a Young Teacher, in which Mr. Kozol advises school teachers to adopt an "attitude of irreverence." Thank goodness at least one person who testifies before the U.S. Congress is saying it.

Learning in time

Over at FutureLab, Jack Kenny has an article discussing the importance of time in learning environments and experiences. Kenny details the experiences a number of schools in the UK have had in changing the way that time and learning interact. Faithful readers of this blog will recall the post on thought/days, in which I suggested a supplementary time measurement for learning (in addition to the now-standard credit/hour).

I think the most important point raised by Kenny's article is that "a [rigid] timetable is restrictive when teachers are working creatively." Clock time and learning time are related, but they're not necessarily isometric. To illustrate this difference, you need only reflect on what happened to clock time during one of those magic moments when you became completely immersed in an enjoyable learning experience...

The MBA: new, improved, or simply on steroids?

In Austin, Texas, a bunch of teachers at the Acton MBA program have uncovered the secret of American greatness (such as it is):

We believe that thoughtful, principled entrepreneurs are the secret to America's success, and her scarcest resource.

Anyone who doubts whether or not Acton's founders are correct in this surmise should stop and think about the meaning of the word entrepreneur. I hardly think it unfair to qualify Jefferson, Madison, Lincoln, and King as entrepreneurs. It's just that their domain was politics rather than commerce. The US owes all of its greatness (again, such as it is) to its most entrepreneurial members. Better US entrepreneurs can only mean a brighter future for the US.

But setting aside for the moment the whole question of social entrepreneurship, Acton claims as its goal

to educate a new kind of MBA: one who is equipped to add value from day one, build successful businesses, raise a healthy family, and give back to his or her community.

Having considered business school in the past, and having cheered from the sidelines as a spouse paid her two years of dues, this sounds great. Your average garden-variety MBA program makes it a rule to thwart whatever entrepreneurial impulses its students may bring to its doors. So maybe Acton really does offer something different. At the very least, it has proven itself capable of convincing already successful entrepreneurs that it offers something worthwhile:

Acton is the only MBA program in the country that offers every student a $35,000 Acton Fellowship to cover the full cost of tuition, fees, and materials.

Seems like a hell of deal, if the curriculum is any good. And the curriculum looks pretty damn good to me. They use the the case method, but with a focus on entrepreneurial issues rather than managerial ones. They include hands-on experience in sales, complex simulations, and site visits as part of the package. And one of their core curricular segments is entitled "Life of Meaning," suggesting that they're not merely about enabling corporate greed. And to top it all off, it's all taught by seasoned entrepreneurs, not by researchers. It looks like a fantastic curriculum, and I'd endorse it wholeheartedly except for a few little details which set my nose to twitching.

(A) First off, the workload is 80-90+ hours per week. Now, it's only a one-year program, and traditional MBA programs seem to work their little serfs 50-70 hours per week for two years, so perhaps it's not so bad by comparison. It's just that that kind of workload sends several important messages:

1. it suggests, by sealing people hermetically into their program so that they barely even see their spouses, that success in business depends upon sacrificing everything else (from the FAQ: "We offer several sessions throughout the year in which students and their significant others get together with the Life of Meaning teacher to discuss the contributions and sacrifices each has to make throughout the year-long program");
2. it teaches the phony lesson that working harder is more important than working smarter;
   
3. and because it lasts an entire year, it creates habits of dissociation (an addiction to work really is a spiritual disease) which can reappear at any time.

(B) Second, it looks like the school is staffed by only (or almost only) white males. Lord knows that a lot of diversity can exist beneath identical skin colors and genders, but it's nevertheless hard to believe that this kind of homogeneity doesn't reflect a certain homogeneity of outlook. Driving forward relentlessly has been a very successful strategy for white males, but I can't help but wonder whether or not there may be other strategies.

(C) Third, and most importantly, it's still a curriculum taught by faculty at a school where students come and sit in classrooms to "learn at the feet of the master." Acton notes that "traditional MBA faculty see themselves, not their students, as the customers," thereby suggesting that at Acton, students are the customers. That is to say, the students are the boss. But while "clear contracts and a competitive grading system" probably do provide for quite a bit of the pressure experienced by students, I fail to see how they "encourage... perspective, discipline and accountability." Perspective comes from broad understanding--not from narrow focus; discipline arises as a result of self-knowledge--not from external standards; and accountability arises from a sense of connectedness to other persons and things--not from abstract contracts, however clear.

From its website, Acton appears to be a smarter, leaner, and perhaps meaner MBA, but it's still an MBA. In many ways it returns to original intent of the MBA, which was to provide to rising managers (who already had some real-world experience) a suite of tools to help them manage more effectively. And in several ways it has outgrown its roots: its focus on entrepreneurship is welcome; its penchant for hands-on teaching is laudable; and its ability to support its students financially is breathtaking.

Without visiting the campus and conversing, face-to-face, with its students and teachers, I don't think it would be possible to render a more complete judgment. (I despair of the possibility of any student giving me any time for conversation.) It's an extremely exciting project, but I think it's still mostly a large step in the direction of faster and more, and only a small step in the direction of better.

KaosPilots' Admission Workshop

As I mentioned before, I was able to observe the KaosPilot Admission Workshop (AW) in Århus, Denmark. Living up to their reputation, the KaosPilots put on an AW that was fun, unexpected, and a bit chaotic--definitely a breath of fresh air. The structure of the process made excellent use of a great deal of extremely creative thinking about getting to know applications ("test-pilots," as they're called), and while I think their evaluation methodology is flawed in some ways, I also think it's both courageous and corrigible.

I can't give away too much here, but I can say that the AW consists in a series of team-based activities designed to create opportunities for test-pilots to showcase their creativity, aptitude for leadership, and personal courage. Also, while the final decisions are made by KaosPilot staff, it's the first-year students who act as the frontline evaluators. The students' recommendations are generally determinative for admission.

My role, which I was honored to perform, was to act as part of the "Evaluation Team" (also composed of students), which tries to evaluate the efficacy of individual evaluation activities as well as the entire process arc. I found the experience both stimulating and inspiring--I ended up writing a 5,000-word memo detailing my impressions. While I wouldn't exactly say that the KaosPilots opened my eyes to what's possible (their innovative activities resemble strikingly some of the educational activities and projects I've designed myself), they definitely showed me that the key ingredients for creating something new are passion, courage, and faith. I can only hope to emulate them in this regard.

What's wrong here

Sustainable Architecture, Building, and Culture (which very cleverly yields the name Sustainable ABC) has got its hands on the domain GreenHomesForSale.com. And what are they doing with this bellwether domain?

We make green homes hip, stylish, and easy to find. Or not.

I'm very happy that someone, somewhere is trying to market green homes. I'm delighted that someone has expended serious thought and effort on giving sustainable homes a virtual presence. But I think some serious improvements are possible and in order.

Oh, and why should green homes be ghettoized? Why not simply provide it as one searchable criterion out of many?

Who's to say who can be pilot?

As it turns out, I'm to have a small say watch the process! I'm delighted to announce that I've been invited to act as a guest interviewer admission workshop monitor for the KaosPilot school in Århus, Denmark. (I don't yet know the exact capacity in which I'll be operating, so I'm presuming that I'll have a kind of advisory role.) According to the official website copy, the admissions workshop functions thusly:

The admissions workshop lasts two days. Here the applicant enters a group of 8-10 applicants divided according to nationality. During the workshop applicants from non-Scandinavian countries work in English. In each group the applicants – either as a group or individually – complete a long series of creative and professional assignments set by the school in collaboration with the KaosPilots external partners.

Sounds like fun, if you ask me.

The workshop is scheduled to take place Thursday and Friday of next week. I'll have more details after I participate. I'm very much looking forward to meeting the some of the school's faculty, students, and prospective students.

Thought/days (a new measure for slow learning)

Our culture is all too quick to prejudge in favor of high speed, and nowhere is our prejudice so evident as in education. The idea of "slow learning" would probably seem to most people to be something to be avoided. Children who learn slowly, after all, are called disadvantaged.

I've been doing some reading and thinking about learning, though, and I have a bone to pick with our speed prejudice, particularly as it relates to environmental issues. To begin, I'd like to cite David Orr's lecture on "Environmental Literacy," in which he distinguishes between cleverness and intelligence, giving the nod to intelligence in part because it is slower:

From an ecological perspective it is clear that we have often confused cleverness and intelligence. Cleverness, as I understand it, tends to fragment things and to focus on the short term. The epitome of cleverness is the specialist whose intellect and person have been shaped by the demands of a single function. Ecological intelligence, on the other hand, requires a broader view of the world and a long-term perspective. Cleverness can be adequately measured by SAT and GRE tests, but intelligence is not so easily computed. In time, I think we will come to see that true intelligence tends to be integrative and often works slowly while mulling things over. Further, intelligence can be inferred, according to Wendell Berry in Standing By Words, from the “good order or harmoniousness of [one’s] surroundings.” In other words, the consequences of our actions are a measure of our intelligence, and the plea of ignorance is no good defense. Because some consequences cannot be predicted, the exercise of intelligence requires forbearance and a sense of limits. Ecological intelligence, in contrast to mere cleverness, does not presume to act beyond a certain scale at which effects can be known and unpredictable consequences would not be catastrophic.

While I don't care for Orr's diction (cleverness and intelligence seem too close in terms of connotation and valence in my view), his more general point that there exists a kind of quick intelligence and a kind of slow intelligence is well taken. I would suggest further that his distinction be extrapolated a bit: there's also a kind of quick learning and a kind of slow learning, both of which are good. Children who suffer from learning disabilities are simply "slower" (than average) when it comes to the quick kind of learning. The slow kind of learning can't really be measured in the same way. In fact, I believe it requires an entirely different conception of time.

Clive Holtham, et al. n their article Slow Knowledge: The Importance of Tempo in Debriefing and in Individual Learning [.pdf], discuss some of the key qualitative differences between "fast time" and "slow time." Without getting too deep into their work (which is worth at least skimming), they specifically advance the notion of tempo (fast tempo vs. slow tempo) as a conceptual overlay for understanding time as it relates to learning. Tempo means rhythm, and it is precisely the notion of rhythm as it relates to learning which I want to refine.

We currently measure quantity of learning (quite apart from quality, which has its own issues) in terms of credit/hours, instruction/hours, or something similar. We measure, in other words, learning time from the instructor's point of view. Or, to put it slightly differently, we measure time from the subject matter's point of view. As if the sheer number of hours a subject matter and a mind were in contact were meaningful. And it is, under certain conditions and within limits.

Student learning + instructor timetable = VERY slow learning.

I'd like to propose a new measure for quantity of learning. (Not a substitute for credit/hours, but a complement.)

The thought/day: a day in which specific, conscious mental attention is brought to bear on a particular idea-cluster. Thought/days are typically measured within a larger context, just as credit/hours are. One generally doesn't simply assign 50 thought/days to a project; one assigns 5 thought/days per week for 10 weeks.

The thought/day attempts to guide and quantify reflection rather than the co-presence of "learner" and "subject matter." Naturally, thought/days have no significance unless the learner is committed to reflection. Since, however, the student is the independent actor and the instructor the dependent actor in a teaching system, thought/days don't offer the temptation of education-as-body-processing which is all too common under credit/hour regimes.

Again, though, thought/days cannot replace credit/hours, but they can supplement them. They are especially helpful in disciplines such as philosophy, theology, and creative writing, in which reflection (spiritual digestion) is more important than the absorption of information.

How green is your zipcode?

MarketWatch's real-estate writer Amy Hoak publishes a few links--with extensive commentary--to websites which provide information your average real-estate agent may not be able to provide. Setting aside the sex offender nonsense, the article provides some great links.

First (of course), the environment:

The U.S. Environmental Protection Agency Web site has a tool that allows visitors to search a community by ZIP code for environmental facts about the area, including pollution statistics, the location of hazardous waste sites and information about the area's watershed.

Another site dedicated to helping the public retrieve information about local environmental health is Scorecard.org, which generates a pollution report card at the county level, giving information on such topics as air and water quality.

Where in this picture would you like to live?

Second, another issue dear to me, schools:

A national database of school demographic information can be found on the National Center for Education Statistics Web site. Click on the "School, College and Library Search" tab at the top in order to view data including a particular school's student-to-teacher ratio or enrollment by race and ethnicity.

For a snapshot of academic performance and to compare schools, a prospective homeowner might browse the School Matters Web site, a service of Standard & Poor's.

Another site, Great Schools, offers similar tools.

Even as the internet threatens to inflict fully-fledged virtuality upon us, it also enhances the quality and quantity of information about place.

How green is green?

Ah! St. Patrick's Day! When everyone is green. Or at least, everyone wears green. But some people really are drinking green beer--and the recipe involves no food coloring.

Newsvine feed

For those who love news, love the internet, and think they go great together, there are variety of interesting new services out there which are trying to change the way we discover and digest news. My current favorite is Newsvine, which offers a collection of tools aimed at helping internauts share their online discoveries with each other. Taken together, Newsvine's tools allow users to initiate, track, and advance conversations about the news. It relies upon extant news production and distribution networks, but it enormously expands the possibilities for commentary and discussion.

I've added a feed to my "column" (as they call it) over on the right. Questions, criticisms, and comments welcome!

What do you get when cross ethics and Wal*Mart?

Besides a bunch of lawsuits, I mean. Evidently, you get Global Ethics University (GEU), who really, really, really wants to be your

one-stop online ethics and compliance-training provider for both individuals and corporations. From easy, affordable online ethics courses to complete, ready-to-use ethics training curricula, look no further than Global Ethics University. Ethics is a serious problem and requires serious solutions. Of course you can do it yourself or reinvent the wheel, but Global Ethics University has everything you need in one convenient place with packages and prices that suit any size organization.

"Ethics is a serious problem?" Um, no it's not. Ethics means principally the study of habits, which means that it is at bottom a framework for understanding what the problem is and how to solve it. One kind of "serious problem" typically results when unscrupulous people and ineffective management systems get together and do the corruption mamba. Another kind of "serious problem," as I've noted before, occurs when people conflate ethics with compliance (again from the homepage):

You can do something significant and different TODAY to achieve high standards of ethical compliance. The best part is that you don't have to settle for either reflective professional/personal development course or hard-hitting compliance training. You can have BOTH in EVERY Global Ethics University course or training program.

Textbook conflation. This kind of thing just reeks of intellectual confusion.

But wait! There's more! From the glossy-pamphlet literature on their "flagship Ethics for a Modern Workforce program":

[The program] is the perfect balance between a no-nonsense compliance program and a personal/professional growth course. The easy, straight-forward program builds participants’ ethical skills and knowledge using practical teaching and real-life scenarios. What makes Ethics for a Modern Workforce unique is that it builds skills in incremental levels, or ethics Competencies.

"Perfect balance?" They mean that it's both and neither, right? Donkey before the cart and all that, right?

No one told us that the donkey was on a diet.

And the program "builds participants’ ethical skills and knowledge?" Maybe they mean working on participants' ethical reasoning, or something along those lines?

And the uniqueness of the program "is that it builds skills in incremental levels, or ethics Competencies?" The whole incremental education thing has been around since Johan Amos Comenius took the idea mainstream back in 1657 or so. And "ethics Competencies?" First off, the whole capitalization of random nouns thing died off in the early 19th century. And secondly, there are no such things as generalized competencies in ethics. Each person must develop techniques for his/her personal challenges.

If you want to learn pablums bordering on nonsense, it would seem that GEU is you one-stop shop. Otherwise, it's back to the books.

Web 2.0 meets real estate

I recently--in the context of this blog, I mean--opened the can of worms that is web 2.0 vis-a-vis education. Another important intersection between the internet and the real world is real estate. Although there's a tendency, as I recently noted, for people to think that the internet univocally minimizes the importance of geography, in fact there are a number of interesting ways in which the internet actually reifies geographical distinctions. One important way is through the organization and distribution of real estate information.

I've been poking around in the web 2.0 universe a little bit lately, and I'd like briefly to introduce four web 2.0 real estate tools to anyone who may not have yet heard of them. Organized roughly in order, in this author's humble opinion, from most interesting to least interesting (all emphasis added to call out the key innovation of each project):

(1) Zillow. From the site:

Today we are answering what we believe is the first question most home buyers, sellers, and the curious ask: "How much is this home really worth?" Zillow.com calculates a valuation (the Zestimate™) that anyone can see — for free — for most homes in the U.S., including yours. Or the one you want to be yours. Or the one you are curious about. Or ours, for that matter. You can refine the value of any home with My Estimator, an interactive tool that allows you to enter things you know about a home but we don't.

(2) Homethinking. From the site:

Homethinking helps you find real estate agents by showing you what each real estate agent has done in the past and what customers have said about the job they did.

(3) Propsmart. From the site:

Propsmart is a next-generation, independent real estate search engine and online community. We crawl and index over 1 million homes for sale and other properties, then organize and display them on a slick Google Map interface.

(4) Trulia. From the site:

Whether you are moving down the street or clear across the country, we're here to help you understand real estate trends at the local level. When you are about to make the biggest financial decision of your life, we help you understand how your future home stacks up compared to similar homes on the market, and similar homes that have recently sold. We show you how sales prices have been trending where it matters—in your county, city, ZIP code and neighborhood.

All players to watch.

Preservation + green = good questions

The Real Estate section of today's Sunday NYT has an article on "The Greening of Graying Buildings." The article covers two successful preservation projects--a NJ farmhouse and a Hoboken factory--which also go green. The most interesting of the two is the farmhouse, developed by Conservation Development of Hillsborough, NJ. (Full disclosure: The principal of Conservation Development, Lise Thompson, is a personal friend and colleague.)

It may not look green... and that's the point.

In its customarily clunky way, the NYT states the obvious as though it were utterly arcane:

THE conversion of a huge Hoboken warehouse building into condominiums and the nearly completed restoration of a small 1860 farmhouse near the Delaware River are two very different sorts of projects. But they share an intriguing goal: creation of 21st-century “green” homes in history-laden structures without stripping the buildings’ original character.

It's not "intriguing"--it's only sensible. In any case, the real story here is captured beautifully and succinctly in a quote from Ms. Thompson:

“Sometimes, we had to ask ourselves: What is ‘green?’”

Green isn't a "movement," a "lifestyle," or even a technological category. Green is a state of consciousness--a paradigm--a mental model. The challenge isn't a scientific or technical one--the whole question of "efficiency" is merely a sidebar--but rather a spiritual one. In order to build greener buildings, we must become greener people.

Ms. Thompson goes on to explain a bit of her generative thinking vis-à-vis this project:

“The fact is that preserving the house is itself ‘green,’ because it avoids further development and sprawl — but there are tensions between being green and authentic restoration, and we had to resolve them as best we could.”

While there's plenty of room for growth beyond this statement, the point is that Ms. Thompson didn't assume that there is only one answer, and that all she had to do was find it. Instead, she creatively opened up an entire new vista for thinking green: the idea that preservation itself is a kind of environmentally sensitive practice.

There's much left to explore here. But the takeaway, which of course the NYT doesn't really take away, is that green isn't the answer, it's the question.

How the web thwarts virtuality

Here's a new site which I think indicates a general trend which has creeping potential to be really important for proponents of place: placeblogger.

Notice the tagline: "towards an annotated world..."

One emerging trend in our networked world is the return of geography in (post-) modern consciousness. I remember seeing an ad for a cell-phone company (can't remember which) a few years back which said, "New York, Buenos Aires. What's the difference?" To which one can only reply that if you don't find the difference obvious, then I pity you your blindness. That ad was based on a 20th century, world-is-flat (a la Thomas Friedman) mentality. Increasingly, I'm seeing geography--by which I mean embodied place--emerge as a concern for designers, and in particular for designers of web-based services and products.

I (almost) hate to break it to Thomas Friedman and his fans, but, um... no, it's not.

Although placeblogger specifically is a project inspired by the journalism/ free press movement online, there are tremendous implications--and opportunities!--for anyone who cares about place. Even as our world becomes increasingly virtual (where we use the word "community" to describe people who merely share interests), it also becomes becomes ever more embodied (where your neighbors--who drink the same water and breathe the same air--matter more than your far-away fellow-feelers). It's just so surprising--and delighting--to find that the Internet organically enhances embodied experience as well as what you might call virtual experience.

Inquiry always trumps "information"

Educator, blogger, and technophile TomMarch summarizes web 2.0 in a single sentence:

Inquiry always trumps "information."

His coinage, "School 2.0" is suggestive, but this isn't just school he's talking about (whether he means it or not, it's how the mind of humanity--aided by the internet--functions as a thinking collective. World wide web as prosthetic.

What is "Ethics Training?"

Mr. Norm Alster takes a look at some of corporate America's recent efforts at protecting themselves against Enron's fate. Central to most efforts, according to Alster, is ethics training; the piece essentially revolves around the question of whether or not ethics training works, and if so, to what extent. In a brief two sentences, Alster defines in what ethics training consists:

Typically, the programs involve training in ethical reasoning, along with mechanisms to encourage the reporting of misconduct. In some cases, employees act out scenarios that could land them in trouble in the workplace.

So, ethics training more or less boils down to "training in ethical reasoning" coupled with information on and incentives for snitching. Oh yes, and a bit of playacting. Ultimately, Alster concludes that

...ethical training may not be enough to discourage cheating in a competitive business world. Training must be coupled with new techniques — things like preemployment screening and revamped performance reviews — if future Enrons and WorldComs are to be averted.

Given his watered-down and indistinct definition of ethics training, it's hardly surprising that reinforcements should be necessary.

After reading the article, I have one burning question: What is "ethical reasoning" (and how does it differ from normal reasoning)? Reasoning in general means the inference of valid conclusions based on given premises. There is only one, universally valid, way to reason, though there are infinite chains of reasoning one might follow. Ethical reasoning must therefore simply mean reasoning about ethical issues. OK, so no special skills necessary. Any training given in ethical reasoning must be quite simply training in how to reason.

Different? Yes. Better? Well, um... at least we've got the technology in hand.

Besides, ethics means one's relationship to one's habits. Habits as in "automatic thought, feeling, or action undertaken without reflection." Reasoning about ethics consists almost entirely in first (1) becoming aware of one's habits of thought, feeling, and action; second, (2) in discerning the broader implications of the patterns one finds; and third, (3) in identifying appropriate steps to improve one's habits. Ethical problems, in other words, are not of the same order as the question, "Is this action, which I am considering doing, right or wrong?" Ethical problems are long-term considerations of personal character and its relationship to personal contentment.

The goodness or badness of a particular action, in ethical terms, depends upon its position within a larger pattern of behavior. Whether an action does or does not comply with some code of belief is not an ethical, but rather a moral consideration. (The curious should consult Alasdair MacIntyre's After Virtue: A Study in Moral Theory for more on this crucial distinction.) The moralistic and legalistic slant of the ethics training considered by Alster reveals itself through its reliance on the language of compliance, which has nothing really to do with ethics per se. Before corporate America can address its issues, it first needs to get clear on whether or not those problems are indeed ethical. If they are, then ethically effective--rather than morally hopeful--measures will be needed.